In today’s fast-paced hiring environment, video interviewing software has become a critical tool for organisations managing large-scale recruitment. Choosing the right platform can streamline hiring, reduce costs, and enhance the candidate experience. Here’s a comprehensive guide to help you select the best video interviewing platform for large-scale recruitment.
1. Understand Your Recruitment Needs
Before exploring software options, assess your organisation’s recruitment goals. Consider factors such as the number of candidates you expect to interview, the roles you are hiring for, and your recruitment timeline. It is also a good idea to consider the assessment types you would like to use. Would something like a Multiple Choice Questionnaire (MCQ) be a good idea to implement to help shortlist? Is a self recorded interview the first step before a live video interview? A clear understanding of these parameters will help identify software with the right capacity and features.
2. Key Features to Look For
When selecting your ideal software, ensure it includes essential features such as:
- Scalability: The software should handle a high volume of interviews simultaneously.
- Interview Formatting: Support for both live, multi-station and pre-recorded interviews.
- Assessment Customisability: Ability to tailor interview questions to specific roles or competencies.
- Assessment Variability: MCQs and essay questions.
- A Question Bank: Use, store and reuse questions for future assessments.
- Feedback Functionality: Ability to send customisable feedback to all candidates.
- Data Security & Compliance: Compliance with data protection laws like GDPR and ISO27001.
- Accessibility: At the minimum, accommodates WCAG 2.1 AAA accessibility standards for all users.
3. Candidate Experience
A positive candidate experience is crucial for employer branding and to allow all users to perform to their best ability. Look for platforms with:
- A User-Friendly Interface: Ensure easy navigation for candidates.
- In App Communication Options: Ability for users to liaise with each other on the platform.
- Technical Support: A ‘pre-flight’ check is crucial to test device compatibility before the interview day or self-recording session.
- Documentation Uploading: Functionality to add any evidence or identification documents to the system in advance.
- Feedback Functionality: Ability for all applicants to receive feedback.
4. Integration or Single Sign On
Consider a platform that integrates seamlessly with your existing software, including applicant tracking systems (ATS), onboarding tools, and other management systems. This could be achieved through a Single Sign On or an Application Programming Interface (API).
5. Vendor Reputation and Support
Research the vendor’s industry reputation by reading customer testimonials and case studies. They may even have academic papers to support their work. Ensure they provide comprehensive customer support, training, and at the least – annual system updates. Moreover, look for vendors with experience with high volume recruitment.
6. Cost and Return On Investment (ROI)
Evaluate the total cost, including subscription fees, setup charges, any support needed and video minutes. Consider the ROI based on features, saving money on venue hire, travel time savings and improved hiring outcomes. Competitive platforms will offer extensive advanced analysis options to help you make more informed decisions across a variety of different assessment types.
7. Trial and Feedback
Before committing, reputable vendors will offer a pilot period, choose a smaller event so that you can test how your team works with the system on a smaller scale. Gather feedback from administrators, recruiters, hiring managers and candidates to ensure you have developed the best process and that the platform works for you.
Selecting the right video interviewing software for large-scale recruitment requires a careful evaluation of your hiring needs, platform features, security, accessibility and overall cost. By following these guidelines, you can choose a solution that enhances efficiency, improves candidate experience, and supports your company’s growth objectives.
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